Policy For Buyers

Thank you for shopping with Executive Assassin. This Buyer Policy outlines your rights and responsibilities when purchasing through our website at www.executiveassassin.com.au.

By placing an order, you agree to this policy along with our Terms and Conditions and Privacy Policy.

1. Account Requirements

  • Buyers may place orders as guests or by creating an account.

  • If you create an account, you are responsible for maintaining its security and confidentiality.

  • You must provide accurate shipping and contact information during checkout.

2. Product Information

  • We make every effort to ensure that product descriptions, images, and pricing are accurate.

  • Please review the product details and specifications before purchasing.

  • If you have questions about a product, contact us or the seller (if it’s a marketplace) before ordering.

3. Pricing and Payment

  • All prices are listed in dollars and include applicable taxes unless otherwise stated.

  • We accept secure payment via [list accepted methods like credit/debit cards, PayPal, Stripe, etc.].

  • Orders will not be processed until payment is successfully received.

4. Shipping and Delivery

  • Estimated delivery times are provided during checkout and may vary depending on location and product availability.

  • Shipping rates and methods are displayed at checkout.

  • We are not responsible for delays caused by shipping carriers or customs.

5. Cancellations

  • Orders can only be canceled before they are processed or shipped.

  • If you need to cancel an order, contact us immediately at [support email].

6. Returns and Refunds

  • We accept returns within [X] days of delivery, subject to the conditions in our Return Policy.

  • Products must be unused and in their original packaging (unless defective).

  • Return shipping costs may be the buyer’s responsibility unless the return is due to an error or defect.

  • Refunds will be processed to the original payment method once the return is received and inspected.

7. Disputes and Issues

  • If your item arrives damaged, defective, or significantly different from the description, contact us within [X] days of receiving it.

  • Please include photos and order details to help us resolve the issue quickly.

8. Buyer Responsibilities

  • Provide accurate shipping and billing information.

  • Read and understand product details before purchasing.

  • Communicate respectfully with customer service or sellers (in a marketplace environment).

  • Understand and comply with our site policies.

9. Changes to This Policy

We reserve the right to update this Buyer Policy at any time. Updates will be posted on this page and, where appropriate, communicated via email or your account dashboard.

10. Contact Us

For any questions or concerns regarding this Buyer Policy or your order, please contact us:
📧 [support@yourdomain.com]
📞 [Your Phone Number]