Shipping & Refund
1. Shipping Regions
We currently ship to the following locations:
[List countries/regions you support, e.g., United States, Canada, UK, etc.]
If your location isn’t listed, please contact us at [support@yourdomain.com] before placing an order.
2. Processing Times
Orders are processed within [e.g., 1–3 business days]
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Times & Methods
| Region | Estimated Delivery Time | Carrier |
|---|---|---|
| USA | 3–7 business days | USPS / UPS / FedEx |
| UK | 5–10 business days | Royal Mail / DHL |
| [Add more regions] | [Time] | [Carrier] |
Note: Delivery time is an estimate and may be delayed due to unforeseen circumstances like weather, customs, or courier issues.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location, weight, and delivery method.
Free shipping on orders over [Insert amount, e.g., $75]
Flat rate options available for certain zones
5. Digital Products
Digital downloads are delivered instantly via email or the account dashboard after successful payment. No physical shipping is involved.
🔁 RETURN & REFUND POLICY
1. Eligibility for Returns
You can return most physical products within [X] days of delivery if:
The item is unused and in original condition
It is returned with original packaging
You provide proof of purchase (order number, receipt)
Exceptions:
Perishable or personalized items
Downloadable/digital products
Gift cards
Items marked as final sale
2. Return Process
To initiate a return:
Contact us at [support@yourdomain.com] with your order number and reason for return.
We’ll provide a return authorization and instructions.
Pack and ship the item using a trackable shipping method.
Return address:
[Your Return Address]
Customers are responsible for return shipping unless the return is due to a product defect or our error.
3. Refunds
Refunds are issued to the original payment method within [5–10] business days after we receive and inspect the item.
You’ll receive a confirmation once the refund has been processed.
Shipping charges are non-refundable unless the return is due to our error.
4. Exchanges
We currently do not offer direct exchanges. Please return your item and place a new order if you wish to get a different size or product.
💬 Questions?
If you have any questions about shipping, returns, or refunds, feel free to contact us:
📧 [support@yourdomain.com]
📞 [Your Phone Number]
